Business Support
Get "IT" back!
Digerati helps our clients by making IT predictable.
We are the one point of contact for all of your network needs. We provide product alternatives and impact. We increase your current capabilities and you will save money through a consistent service program.
Our Key Differences
- Month-to-month contracts
- 95% Annual Client Retention
- 2-4 hour response time
- Help Desk - run by the same engineers that go onsite.
- Remote Support - 90% of issues can be handled remotely
- Onsite Support
- College educated engineers
- Microsoft Certified Engineers
- Thorough documentation of your setup and configurations
- Quarterly preventative maintanence
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- Ability to manage IT budget effectively
- Knowledge Base on your network environment - problems & resolutions for each issue
- Quality-Assurance Program - so that we continuously improve
- Web-based portal for trouble tickets
- Dedicated support co-ordinator options
- Onsite engineer options
- Ability to use support hours toward CIO planning
- Competitive pricing
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Call us at 540.437.3737 today and let us maximize your IT!
